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  RESX Help

 

RESX, our corporate self-booking tool allows travelers to research and book reservations online. All client and Travel Leaders airline, hotel and car rental discounts can be built into this tool. Bookings are included in the travel management reports and go through the same rigorous quality control process as those that are made directly with a travel consultant.

RESX reduces the entire booking process to a few simple mouse clicks, with flexibility, speed and customization options. It simultaneously searches for air, car and hotel availability  — without requiring additional data entry — and displays results side-by-side for quick comparisons.

Key Benefits

bullet Flexible Architecture — RESX has been designed to support burgeoning industry developments such as direct connections and the Super PNR.
bullet Time to Book — Air, car and hotel can be booked in just seconds.
bullet Intelligent Choices — RESX remembers past trips and favorite hotels, providing this information to the traveler without time spent searching.
bullet One Click to Log in and Search — Travelers can fill in their log-in and trip information on the same screen and begin the booking process in just one click.

Key Features

bullet Policy Control — Travel policy architecture has a clear advantage in the market as it provides the most efficient administration and flexibility within each set of rules. This allows the administrator to make adjustments to policy that can impact the entire company, division or any sub-set of users from one administrative interface.
bullet Book Air, Hotel and Car Simultaneously — The RESX Suggested Itinerary feature allows travelers to enter arrival and departure date, time and cities for any combination of air, car and hotel and RESX will suggest a complete itinerary based on company policy, user preferences and requested times.
bullet Trip Archives — RESX remembers individual traveler preferences, past trips and favorite carriers, hotels and rental car companies to make the booking process faster each time the booking engine is used.
bullet LLF — RESX will search for the lowest logical fare within the one hour window before and after requested time or within any window you would subsequently choose.
bullet Customizable — The site can be branded with your company colors and logo and custom text can be created for key pages.
bullet Profiles — Travelers create and access their own profiles within the tool.
bullet 24/7 Ticketing — Travel Leaders maintains ticketing capabilities 24/7 in-house.
bullet WebProfile — This internet-based application offers real time access to traveler profile information. When profile changes are made, WebProfile updates the traveler profile in the airline reservation system used by the travel consultants as well as RESX. This ensures profile consistency.
bullet QCX — All bookings are sent to our quality control system where they are run through a multitude of tests to ensure accuracy and lowest fare. Bookings stay in the quality control system and are monitored 24 hours a day up until the last flights are flown. Tests can be created that are specific to your company's travel needs to make sure all vendor discounts are taken.
bullet E-Tracker — This product searches the airline reservation system for unused tickets that travelers have forgotten to alert us to. Unused refundable tickets are credited back to the credit card and nonrefundable ticket information is placed in the traveler's profile for future use.
bullet Optimal Shopper — This robust fare-shopping tool identifies as many as 150 alternative options (compared to what flights the traveler has requested). These options include low-cost carriers and airlines' internet fares enabling the travel consultants to offer the lowest available airfare.

 

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